AI Security Agents for
CCTV Monitoring

Watch Agent finds the events you name. Triage Agent decides which ones deserve an operator. Relay Agent gets them to the people who are not sitting at the wall.
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Triage Agent

Smart Filtering & Escalation for Critical icetana AI Events
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Relay Agent

Real time AI security alerts for icetana AI Events
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Watch Agent

Detect the specific events
you choose
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 icetana AI Agents 

AI Security Agents That Automate CCTV Monitoring at Scale

Automate security workflows to ensure no critical events are overlooked with AI security agents.

icetana’s AI security agents are intelligent AI assistants designed to streamline CCTV monitoring and improve decision making.
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Without AI

The challenge

Every site is different

A hospital loading dock and a museum foyer do not share a risk profile. Rule based analytics need reconfiguring every time the risk changes, and that turns a control room request into a project.

Not enough people to watch the wall

Most teams run more cameras than operators. Feeds go unwatched, and the response starts when someone phones it in rather than when the incident happens.

The event was on screen and nobody saw it

Footage volume is the problem, not footage quality. Incidents are usually visible before anyone knew to look, which is why so much security work happens after the fact.
The solution

Three agents, three jobs

An icetana AI agent takes one task off a person and does it continuously. They are not a replacement for your operators.

The agents work together. Watch Agent adds detections, Triage Agent sorts what is on the wall, Relay Agent moves it to a phone. Run one or run all three.
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Triage Agent

Triage Agent is the second check on events icetana has already raised. You define what matters at your site, and it reviews each Safety and Security event against those criteria, escalates the ones that qualify and leaves the rest alone.

Every escalation arrives with a written explanation of why it was flagged, which saves the operator a rewind and saves the shift report a rewrite.
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Relay Agent

An event on the Livewall is no use to a guard on level 4. Relay Agent pushes events to platforms like Telegram with the event type, the object, the camera and the severity attached.

You choose what goes where. Filter by event type, object type, camera and severity, then route different severities to different teams. A fight goes to the response team. A trip and fall goes to health and safety.
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Watch Agent

Choose the events your cameras look for. A liquid spill, a weapon in a foyer, a vehicle in a pedestrian zone. Our AI team writes and tunes each event against real footage, so you get coverage that detects reliably instead of a prompt box that fires on the wrong things.

Watch Agent does not need icetana to have flagged anything first. It runs your chosen events across the camera network and puts detections on the Livewall as they happen.
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Key Benefits

icetana AI agents integrate into your existing CCTV systems for automated monitoring at scale.

No internet access is required

Unlike many LLM solutions, icetana AI’s agents can operate without internet access, ensuring data privacy and security in sensitive environments.

Custom events

It easily handles unique security challenges for different locations by allowing for custom event definitions without requiring specialist camera hardware.

Works immediately

The AI agent requires no complex setup or lengthy training periods; software works immediately upon deployment with existing CCTV infrastructure.

No Specialist cameras

icetana AI is compatible with existing camera hardware and major VMS platforms, so you don’t need to upgrade your current CCTV systems.

Reduce operator Fatigue

It acts as an AI-powered "second check" that reviews detected events and escalates only the most critical incidents, significantly reducing false positives and operator alarm fatigue.

Automatic Reports

The agent instantly generates detailed reports explaining the reasoning behind event notifications, saving hours of manual documentation for security teams.
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FAQs

Frequently Asked Questions icetana AI Agents

What is an AI security agent?

Software that takes one job off a person and does it continuously. Instead of an operator reviewing every feed, an agent detects the events you have chosen, decides which ones need attention or delivers them to the right team. Each icetana agent handles one of those three jobs.

Do AI security agents replace human security teams?

No. They change the ratio. The agents handle the volume so a small team can cover thousands of cameras, and the decisions still sit with your operators.

What is the difference between Watch Agent and Triage Agent?

Triage Agent works on icetana AI Events, adding a layer of triage that highlights the most critical ones at scale. Watch Agent does not need an icetana AI Event at all. It runs on larger compute and can track any event you specify.

Do I need icetana Safety and Security to use the agents?

Yes. Safety and Security is the foundational product and the agents are features on top of it. Everything they detect or escalate appears on the same Livewall.

Can the agents run without internet access?

Yes, on Antara Core. Detection, reporting and the Livewall all run inside your network. Running on a cloud LLM does require outbound internet access.

What do the agents cost?

Pricing depends on your camera count, your event list and your engine choice. Book a meeting and we will scope it.

Contact Us for a Free Demo Today

Automate security workflows, one task at a time with icetana’s AI security agents.

To learn more about icetana AI agents and our wider network of solutions, and to book a free, no-obligation demo, contact us today.

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